• How can I access my account?

  Upon creating your Planter account, you'll be prompted to provide an email address. An OTP (one-time password) will be sent to the e-mail address entered, ensuring secure access. Enter it once, and subsequent accesses on that device won't require it. If using a different device, another OTP will be sent. There are no limitations on the devices that can be connected at the same time: you can access Planter from your smartphone, tablet, and computer simultaneously.Few readers

• Can I invite my family members to use Planter?

  Yes! We encourage your family members to join the Planter experience too. After registration, simply share your family code with them. By entering it during registration, they will get free access to all Planter's features. Feel free to invite up to 5 family members to join the personalised meal plan.Some readers

• How can my family members use Planter?

  Family members can customise their own preferences, adjust their plan, create and edit shared shopping lists, view all the recipes in the Explore section, and chat with our nutritionists.Few readers

• Can I share my login details?

  No, Planter is designed exclusively for you and/or family members with whom you've shared the family code.Few readers

• How do I delete my account?

  Within the Profile section, select Profile Management, then proceed to Delete Account. Be aware that this action results in the loss of all saved settings related to preferences, favourite recipes, and chat history.Few readers